Frequently Asked Questions (FAQ)

Welcome to the PACIFIC LEISURE FURNITURE LLC FAQ Section!
Here, we’ve compiled answers to some of the most frequently asked questions to make your shopping experience smooth and enjoyable. If your question isn’t listed here, feel free to contact us directly for assistance.

General Questions

What types of furniture does PACIFIC LEISURE FURNITURE LLC offer?
We specialize in premium-quality indoor furniture, including:

  • Casegoods & Storage
  • Accent Chairs
  • Sofas
  • Beds
  • Bed & Bath Accessories

Each piece is designed with quality, style, and functionality in mind to cater to a variety of preferences and needs.

Where is PACIFIC LEISURE FURNITURE LLC located?
Our office is located at:
330 N Gould St Ste N
Sheridan
WY 82801
Zip Code: 82801

How can I contact PACIFIC LEISURE FURNITURE LLC?
You can reach us via:

Ordering & Payment

How do I place an order?
You can easily place an order on our website by browsing our products, adding them to your cart, and completing the checkout process.

What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and secure online payment options.

Can I modify or cancel my order?
Yes, you can modify or cancel your order if the request is made before it has been processed for shipment. Contact us as soon as possible for assistance.

Shipping & Delivery

Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times may vary based on your location.

How long does delivery take?
Delivery times depend on your location and product availability:

  • U.S. Orders: 7-14 business days
  • International Orders: 14-21 business days

How can I track my order?
Once your order has been shipped, we will provide you with a tracking number via email so you can monitor your delivery in real time.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy for unused and undamaged items. The item must be returned in its original packaging. Please note that return shipping costs may apply.

How do I request a refund?
To request a refund, contact our customer service team with your order details. Refunds are processed within 7-10 business days after the returned item is inspected.

Product Care

How do I maintain and clean my furniture?
Use a soft cloth and mild cleaning agents for regular maintenance. Avoid harsh chemicals or abrasive materials that could damage the furniture’s surface. Specific care instructions can be found in the product details on our website.

Do you offer warranties on your products?
Yes, many of our products come with a 1-year warranty covering manufacturing defects. Check the warranty details for each item on our website.

Other Questions

Can I see the furniture in person?
Currently, we operate exclusively as an online store. However, we provide detailed product descriptions and high-quality images to help you make informed decisions.

Do you offer custom furniture?
Yes, we accept custom orders for select product categories. Contact us for more information about customization options.

If you have further questions or need assistance, don’t hesitate to contact our support team via email, phone, or the Contact Us page on our website.

PACIFIC LEISURE FURNITURE LLC – Transforming Homes, One Piece at a Time!